
Richard Lam
the app works. however if you get this from your credit card company, the MasterCard FAQ might not match credit card benefits. so it's very misleading. I ended up getting charged the full $32 USD benefit and conversion rates.. lesson learnt. I honestly thought from all information provided I was getting a free access to the lounge and a $32 USD "voucher"
29 people found this review helpful

A M
Pathetic app and system. Tried for over 1 hour to reset password, but no OTP is emailed. Helpline unavailable in UAE. Too many conditions and useless service. Due to the horrible procedures, could not even use the lounge facilities. Worst experience for privileged clients !

Robert Rice
Just updated. There is a pop up screen for traveler rewards that can't be closed. If you click "Learn more," it goes to the enrollment page and you cannot click out of it. Right now the app is useless for me.
1 person found this review helpful