Mastercard Travel Experiences

Detects root, refuses to run. Yes, I know my device is rooted, I did so myself. I determine what my phone does, it's a safety feature. Warning me is ok, refusing to run isn't. So MasterCard, what is your app going to do I am not allowed to discover?

I had to repeat the whole process of booking of fast track 4 times. App was crashing each time after payment. Additionally, when I am in date and time selection, the zoom button is on the confirmation button and I can't confirm. By the way, have you counted how many steps customer has to make to book the fast track? More than 10! This app is not customer oriented at all.

Most infuriating app. After trying 4 cards to register, only one worked. When it came to booking a priority security pass, it says "Booking Unsuccessful" with no reason given. Yet it happily deducts booking credits from your account regardless. It then asks you to refer to their entirely useless help section (like "trouble installing this app?") and the only way to contact anyone on any issues is to raise it with your issuing bank. Nicely swerved. This review is the only way to raise anything.