John Norman

Chief John Norman is a veteran of more than 35 years in the fire service. Since Sept. 11, 2001, Norman became the chief of rescue operations with the Fire Department of New York (FDNY). Until that date, he was assigned to the 16th battalion in Harlem as battalion chief. In the days after the collapse of the Twin Towers, Norman was designated as the search-and-rescue manager for the World Trade Center site as well as assuming his full-time assignment as the chief in charge of the Special Operations Command. He is the best-selling author of the Fire Officer's Handbook of Tactics, now in its fifth edition, also from Fire Engineering Books & Videos.