This final essay for an organizational behavior 300-level class explains the fundamental concepts of organizational behavior. Understanding organizational behavior is crucial because the actions and attitudes of employees, customers, and suppliers can determine the success or failure of a business. Several key concepts are essential when analyzing an organization's behavior, and this essay summarizes them. One important aspect highlighted is how an organization communicates. While providing goods and services is essential, those offerings lose their value if the organization’s behavior is unprofessional or immature.