Kundenzufriedenheit und Arbeitszufriedenheit bei Dienstleistungen: Operationalisierung und Erklärung der Beziehungen am Beispiel des Handels
Thomas Schwetje
Dec 2013 · Springer-Verlag
Ebook
299
Pages
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About this ebook
About the author
Dr. Thomas Schwetje ist wissenschaftlicher Mitarbeiter am Lehrstuhl von Prof. Dr. Dr. h.c. mult. Heribert Meffert an der Westfälischen Wilhlems-Universität Münster.
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