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System Flaws explores how seemingly minor technical oversights and procedural lapses can escalate into significant business and technology failures. The book delves into the critical intersection of business management, technology, and organizational systems to understand how flaws trigger revisions, project cancellations, and systemic crises. For example, inadequate testing protocols or communication breakdowns can quickly lead to major problems.
The book is structured in three parts, beginning with a foundation in system dynamics, followed by detailed case studies illustrating real-world failures, and culminating in a framework for proactive risk assessment and improved quality control. It uniquely focuses on the often-overlooked role of small flaws rather than grand strategic errors, providing practical tools for project management, risk management, and error prevention.
By understanding how these flaws arise, organizations can implement preventative measures and improve overall system resilience.
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