The Routledge International Handbook of Public Administration and Digital Governance

The book demonstrates the diverse nature of "digital government" through a series of case studies from different regions across the globe, including Africa, the Americas, Asia and Europe. The book uses these cases to highlight various aspects and implications of the intersection of digital technologies and public administration. These include impact of practices and principles of public administration, the effects of particular technologies/tools and the relationship between state and citizen. The book also addresses barriers and enablers to the adoption of digital technology, with select chapters focusing on artificial intelligence (AI) in governmental contexts by leading practitioners and scholars. Rather than providing region-specific lessons, the cases identify common challenges, offering a more holistic understanding of public administration in the digital era.

With contributions from both practitioners and scholars, this handbook will be a compelling resource for those researching, studying or working in public administration, public leadership, information systems, political science and other related fields.