This book features specific strategies that are immediately effective when conversing with critical people and explains how readers can respond to unfair blame without becoming angry or overly defensive. By setting boundaries, improving communication, and asserting themselves, readers learn to deal with the impossible to please in romantic relationships, friendships, family, and work relationships.
Neil J. Lavender, PhD, is professor of psychology at Ocean County College in New Jersey where he also maintains a private practice. He is coauthor of Toxic Coworkers. Neil, who is also an avid blogger, resides in Beachwood, NJ.
Alan A. Cavaiola, PhD, is a professor and member of the graduate faculty in the department of psychological counseling at Monmouth University. He is also a licensed psychologist and clinical alcohol and drug counselor. He is also the coauthor of Toxic Coworkers.