Negotiating (Collins Business Secrets)
Eph 2010 · HarperCollins UK
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The negotiating secrets that experts and top professionals use.
Get results fast with this quick, easy guide to the fundamentals of Negotiating.
Includes how to:
• Set clear goals and limits
• Understand your potential adversary or partner
• Use and interpret body language
• Deal with difficult people
• Close brilliant deals
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David Brown MCIPD has over 30 years’ experience of negotiating business contracts, and for the last 20 years has been a consultant and coach specialising in improving business performance. He has a diploma in Management Studies from the University of Aston, and also a deiploma in Neuro Linguistic Programming (NLP), which offers insight into the behaviours associated with negotiating.
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