The family members describe for themselves, by means of extracts from tape-recorded interviews, what it feels like to have problems, to be referred for help – in short, to be a ‘client’. They give an account of the help they have received and define the personal attributes and activities which they have found helpful and appropriate in social workers.
This book would have been of special value to social workers, to social work students, and to all those concerned with social policy and administration. Today it can be read in its historical context.