Enhancing Smart Universities with Emotional Intelligence: Competences for Digital Age Learning

Joanna Rosak-Szyrocka · Shashi Kant Gupta · Muhammad Shahbaz · Markus Launer

Jun 2025 · Taylor & Francis

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Enhancing Smart Universities with Emotional Intelligence investigates the successful blending of technology innovations and human beings’ emotional intelligence within higher education institutions in the midst of digital transformation. Today’s “smart” universities improve student experiences, expedite administrative procedures, and facilitate individualized learning pathways by integrating a variety of cutting-edge technologies such as machine learning, big data analytics, immersive and wearable learning tools, digital management systems, and cloud computing. But how can leaders and administrators ensure that these advancements don’t come at the expense of positive experiences and relationships among students and faculty? Built from theoretical frameworks, case studies, and empirical research, this book offers a thorough manual for comprehending the crucial nexus of technology and human abilities to enable dynamic and sustainable learning environments. Each chapter is essential for college and university leaders, administrators, and policymakers around the world who are charged with ensuring that human talents and digital technologies are properly balanced for the best possible learning experiences.

Chapter 1 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC BY-NC-ND) 4.0 license.

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Joanna Rosak-Szyrocka is Assistant Professor and Erasmus+ Coordinator in the Faculty of Management at Czestochowa University of Technology, Poland.

Shashi Kant Gupta is an Adjunct Professor, Lincoln University College, Malaysia.

Muhammad Shahbaz is Professor of Economics at the Beijing Institute of Technology, China, and Visiting Research Fellow at the University of Cambridge, UK.

Markus A. Launer is Full Professor for Business Administration and Service Management at the Ostfalia University of Applied Sciences, Germany, where he also teaches at the ZWIRN Center in Sustainability and Risk Management.

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