Key Updates Across 10 Chapters:
Access, Assessment, and Continuity of Care (AAC):
Emphasis on preventive and promotive healthcare.
New patient assessment criteria, including psychological and cultural aspects.
Strengthened discharge planning and patient transfer protocols.
Care of Patients (COP):
Integration of healthcare delivery systems.
Mandatory triage and resuscitation areas in emergency services.
Enhanced maternal and neonatal care, with birth companion provisions.
Medication Management (MOM):
Introduction of Medication Safety Officers.
Digital prescriptions to minimize errors.
Strict protocols for high-alert and radiopharmaceutical drugs.
Patient Rights & Education (PRE):
Focus on Patient-Reported Experience Measures (PREM).
Compliance with HIV/AIDS Act 2017.
Improved patient engagement for better outcomes.
Infection Prevention & Control (IPC):
Renamed from Hospital Infection Control (HIC).
Introduction of antimicrobial stewardship programs.
Emphasis on surgical site infection control and PPE guidelines.
Patient Safety & Quality (PSQ):
Culture of safety with structured audits.
Focus on nursing quality metrics and patient-reported outcomes.
Management Responsibility (ROM):
Sustainability standards (ESG compliance) added.
Strengthened clinical governance and service continuity plans.
Facility Management & Safety (FMS):
Improved infrastructure safety protocols.
Integration of IT network and ELV systems.
Human Resource Management (HRM):
Mandatory CPR training and mental health support for staff.
Digital training records and emergency preparedness.
Information Management System (IMS):
Digital health technology for operational efficiency.
Electronic death certificates and improved medical records.
This book serves as a structured roadmap for hospitals, administrators, and quality managers, ensuring smooth NABH 6th Edition compliance while fostering excellence in healthcare delivery.
Akash Tiwari (AT) - (PGD - IIM,Indore, MBA- Operations & HR, BSc - Nursing, LLB, AI in Healthcare- Stanford) is a seasoned healthcare leader with over 20 years of expertise in operations, Nursing, quality management, and service excellence. An IIM Indore alumnus, he has led Apollo Hospitals, Ahmedabad, to achieve JCI accreditation three times with zero non-conformities and audited 35+ hospitals for JCI/NABH compliance. Currently, as Corporate Head of Operations Process Excellence at Dr. Agarwal's Eye Hospital, Akash drives operational efficiency and innovation, including AI integration and process optimization. With roles like CEO of Siddhi Vinayak Hospital and Group Head of Quality at Shalby Limited, he combines strategic leadership with a passion for education, teaching healthcare management at Ahmedabad Management Association. Connect with Akash to explore healthcare transformation collaborations.
LinkedIN ID: linkedin.com/in/akash557