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More by Fred Reichheld

Icon image The Ultimate Question

The Ultimate Question

€17.75€14.99

Icon image The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

€20.38€14.99

Icon image HBR's 10 Must Reads on Strategic Marketing

HBR's 10 Must Reads on Strategic Marketing

€18.49€14.99

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