The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

ISO 9001:2015 in Plain English

Crystallizing Public Opinion

Quality Control for Dummies

Growth Hacker Marketing: A Primer on the Future of PR, Marketing, and Advertising

The Art of Marketing and PR: Giving You Effective Tools to Build Your Brand and Make Your Business Grow.

Corporate Communication: A Guide to Theory and Practice, Edition 7

The Hypocrisy Trap: How Changing What We Criticize Can Improve Our Lives

Six Sigma For Dummies: Edition 2

Marketing for Attorneys and Law Firms

Making Innovation Work: How to Manage It, Measure It, and Profit from It, Updated Edition

Trust Me I'm Lying: Confessions of a Media Manipulator

Starmaker: Life As a Hollywood Publicist with Farrah, The Rat Pack and 600 More Stars Who Fired Me

Toyota Kaizen Methods: Six Steps to Improvement

The Design of Future Things

The Lean Six Sigma Guide to Doing More With Less: Cut Costs, Reduce Waste, and Lower Your Overhead

Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System

What Did Jesus Drive: Crisis PR in Cars, Computers and Christianity