E-mail In An Instant: 60 Ways to Communicate With Style and Impact

How to Talk to Anyone, Anytime, Anywhere: The Secrets of Good Communication

Customer Service In An Instant: 60 Ways to Win Customers and Keep Them Coming Back

The 33 Strategies of War

Think Again: The Power of Knowing What You Don't Know

The Brand Mapping Strategy: Design, Build, and Accelerate Your Brand

Win Every Argument: The Art of Debating, Persuading, and Public Speaking

Ultimate Guide to Pinterest for Business

The Quick And Easy Way To Effective Speaking

Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, and Live Fearlessly

How to Sell Anything to Anybody

Working With Emotional Intelligence

Public Speaking for Success

How To Be Right: ... in a world gone wrong

The Making of a Manager: What to Do When Everyone Looks to You

Great Speeches: Words that Shaped the World

How I Raised Myself From Failure to Success in Selling

Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds

HBR Guide to Office Politics (HBR Guide Series)

The Back of the Napkin (Expanded Edition): Solving Problems and Selling Ideas with Pictures