Innovation in Business and Enterprise: Technologies and Frameworks: Technologies and Frameworks

Closing Sales is Easy: Once You Know How

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Information Quality Management: Theory and Applications: Theory and Applications

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Web Mobile-Based Applications for Healthcare Management

Delivering Happiness: A Path to Profits, Passion, and Purpose

Challenges of Managing Information Quality in Service Organizations

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Global E-Government: Theory, Applications and Benchmarking: Theory, Applications and Benchmarking

Negotiation (The Brian Tracy Success Library)

Business Web Strategy: Design, Alignment, and Application: Design, Alignment, and Application

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Information Systems Research Methods, Epistemology, and Applications

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

ISO 9001:2015 in Plain English

Handbook of Research on Driving Competitive Advantage through Sustainable, Lean, and Disruptive Innovation

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Retention Simplified: Your Journey From Chaos To Clarity (E-Commerce / D2C)

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible