Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible

The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift

The Basic Laws of Human Stupidity: The International Bestseller

Customer Communities: Engage and Retain Customers to Build the Future of Your Business

Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success

Closing Sales is Easy: Once You Know How

The Undoing Project: A Friendship That Changed Our Minds

Contagious: Why Things Catch On

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Delivering Happiness: A Path to Profits, Passion, and Purpose

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Pre-Suasion: A Revolutionary Way to Influence and Persuade

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Negotiation (The Brian Tracy Success Library)

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Hungry City: How Food Shapes Our Lives

Misbehaving: The Making of Behavioral Economics

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise