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More by Joseph A. Michelli
Icon image The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
€23.31€16.32
Icon image Customer Magic – The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business
Customer Magic – The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business
€9.24
Icon image Leadership Lessons from the Most Admired Companies
Leadership Lessons from the Most Admired Companies
€101.57€71.10
Icon image Leading the Starbucks Way (PB)
Leading the Starbucks Way (PB)
€22.48€15.74
Icon image Starbucks Leadership Lessons
Starbucks Leadership Lessons
€39.96€27.97
Icon image Mindchamps Way, The: How To Turn An Idea Into A Global Movement
Mindchamps Way, The: How To Turn An Idea Into A Global Movement
€18.45€12.92
Icon image Mindchamps Way, The: How To Turn An Idea Into A Global Movement (Second Edition)
Mindchamps Way, The: How To Turn An Idea Into A Global Movement (Second Edition)
€20.35€14.24
Icon image All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
€16.76
Icon image Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
€34.13€23.89
Icon image The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
€33.30€23.31
Icon image The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
€27.47€19.23
Icon image The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
€27.47€19.23
Icon image Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
€33.30€23.31
Icon image When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
€11.99
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