Customer Service Management Training 101: Quick and Easy Techqniues That Get Great Results

Customer Service Course - Necessary Skills For Effective Customer Service

The Pacific Speed of Growth: How Fast Can It Be and What Determines It?

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible

The Culture Map: Breaking Through the Invisible Boundaries of Global Business

Closing Sales is Easy: Once You Know How

Land Rights, Ethno-nationality and Sovereignty in History

The Undoing Project: A Friendship That Changed Our Minds

Contagious: Why Things Catch On

The Conductive Organization

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Delivering Happiness: A Path to Profits, Passion, and Purpose

Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!

Pre-Suasion: A Revolutionary Way to Influence and Persuade

Negotiation (The Brian Tracy Success Library)

Jim Rohn's 3 Philosophies for Network Marketing Success