Summary of The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Summary of Think Again: The Power of Knowing What You Don't Know

Delivering Happiness: A Path to Profits, Passion, and Purpose

Summary of Overcoming The Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators (J–B Lencioni Series)

Negotiation (The Brian Tracy Success Library)

Summary of Find Your Why: A Practical Guide for Discovering Purpose for You and Your Team

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Summary of I Will Teach You to Be Rich: No Guilt. No Excuses. Just a 6-Week Program That Works (Second Edition)

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Summary of Dave Ramsey's Complete Guide To Money

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Summary of Robert's Rules of Order Newly Revised, 12th edition

Closing Sales is Easy: Once You Know How

Summary of Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Summary of Ego Is the Enemy

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Summary of Master Your Emotions: A Practical Guide to Overcome Negativity and Better Manage Your Feelings

Delivering Quality Service