Quality Assurance: Applying Methodologies for Launching New Products, Services, and Customer Satisfaction

ISO 9001:2015 in Plain English

The OEE Primer: Understanding Overall Equipment Effectiveness, Reliability, and Maintainability

Six Sigma For Dummies: Edition 2

Advanced Product Quality Planning: The Road to Success

Freedom from Command and Control: Rethinking Management for Lean Service

TQM Engineering Handbook

Making Innovation Work: How to Manage It, Measure It, and Profit from It, Updated Edition

Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools

Toyota Kaizen Methods: Six Steps to Improvement

Six Sigma and Beyond: Foundations of Excellent Performance, Volume I

Supply Chain Science

Automotive Process Audits: Preparations and Tools

The Design of Future Things

Introduction to Risk and Failures: Tools and Methodologies

The Lean Six Sigma Guide to Doing More With Less: Cut Costs, Reduce Waste, and Lower Your Overhead

Automotive Audits: Principles and Practices

Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System

Total Quality Service: Principles, Practices, and Implementation