Customer Service Management Training 101: Quick and Easy Techqniues That Get Great Results

Customer Service Course - Necessary Skills For Effective Customer Service

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible

The Basic Laws of Human Stupidity: The International Bestseller

Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success

Closing Sales is Easy: Once You Know How

The Culture Map: Breaking Through the Invisible Boundaries of Global Business

The Undoing Project: A Friendship That Changed Our Minds

Contagious: Why Things Catch On

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

The Fine Art Of Confident Conversation: How to improve your communication skills and build stronger relationships

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Delivering Happiness: A Path to Profits, Passion, and Purpose

Pre-Suasion: A Revolutionary Way to Influence and Persuade

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Negotiation (The Brian Tracy Success Library)

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Hungry City: How Food Shapes Our Lives