The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
John R DiJulius III
xuño de 2016 · Greenleaf Book Group · Narrado por Joel Richards
5,0star
1 recensiónreport
headphones
Audiolibro
4 h 54 min
Versión común
family_home
Apto
info
reportAs valoracións e as recensións non están verificadas Máis información
Queres unha mostra de 9 min? Escoita o contido cando queiras, incluso sen conexión.
Engadir
Acerca deste audiolibro
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that!
Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
Valoracións e recensións
5,0
1 recensión
Valora este audiolibro
Dános a túa opinión.
Información sobre como escoitar contido
Smartphones e tabletas
Instala a aplicación Google Play Libros para Android e iPad/iPhone. Sincronízase automaticamente coa túa conta e permíteche ler contido en liña ou sen conexión desde calquera lugar.
Portátiles e ordenadores de escritorio
Podes ler libros comprados en Google Play mediante o navegador web do teu ordenador.
