The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
John R DiJulius III
Jun. 2016 · Greenleaf Book Group · Voorgelees deur Joel Richards
3,0star
2 resensiesreport
headphones
Oudioboek
4 u. 54 min.
Onverkort
family_home
Geskik
info
reportGraderings en resensies word nie geverifieer nie. Kom meer te wete
Wil jy 'n voorbeeld van 9 min. hê? Luister enige tyd, selfs vanlyn.
Voeg by
Meer oor hierdie oudioboek
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that!
Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
Graderings en resensies
3,0
2 resensies
Gradeer hierdie oudioboek
Sê vir ons wat jy dink.
Luisterinligting
Slimfone en tablette
Installeer die Google Play Boeke-app vir Android en iPad/iPhone. Dit sinkroniseer outomaties met jou rekening en maak dit vir jou moontlik om aanlyn of vanlyn te lees waar jy ook al is.
Skootrekenaars en rekenaars
Jy kan boeke wat op Google Play gekoop is, met jou rekenaar se webblaaier lees.
