Redemption Road: Unleashing Potential Through Service Recovery
Lily Jane Jenkins
Karl Duggan · AI-gelees deur Anya (van Google)
headphones
Oudioboek
3 u. 34 min.
Onverkort
family_home
Geskik
info
text_to_speech
Deur AI vertel
reportGraderings en resensies word nie geverifieer nie. Kom meer te wete
Wil jy 'n voorbeeld van 21 min. hê? Luister enige tyd, selfs vanlyn.
Voeg by
Meer oor hierdie oudioboek
This thought-provoking book delves into the profound impact that can be achieved when individuals and organizations take responsibility for their mistakes and commit to making things right. Through compelling stories and insightful analysis, the author reveals the profound value of service recovery as a catalyst for personal, professional, and organizational growth. Exploring various industries and realms, this book showcases the transformative power of acknowledging mistakes, making amends, and going above and beyond to rectify errors or service failures. Readers will gain valuable insights and practical strategies for fostering a culture of service recovery in their own lives and within their organizations. Through inspiring examples and compelling case studies, the book illuminates the potential for redemption that lies within each of us. Discover how the power of sincere apologies, effective problem-solving, and authentic customer service can not only restore trust, but also create stronger, more resilient relationships and businesses. Offering a compelling roadmap for personal and professional redemption, this book serves as a guide for unlocking one's full potential through the process of service recovery. Whether you're an individual seeking personal growth, a frontline employee dedicated to providing exceptional service, or a business leader striving to create a culture of excellence, this book will empower you to embrace the transformative power of service recovery. Embark on a path towards redemption and unlock the unlimited potential that lies within each of us on the metaphorical Redemption Road.
Gradeer hierdie oudioboek
Sê vir ons wat jy dink.
Luisterinligting
Slimfone en tablette
Installeer die Google Play Boeke-app vir Android en iPad/iPhone. Dit sinkroniseer outomaties met jou rekening en maak dit vir jou moontlik om aanlyn of vanlyn te lees waar jy ook al is.
Skootrekenaars en rekenaars
Jy kan boeke wat op Google Play gekoop is, met jou rekenaar se webblaaier lees.
