HBR Guide to Dealing with Conflict
Amy Gallo
āĻāĻĒā§ā§°āĻŋāĻ˛ ā§¨ā§Ļā§¨ā§Ē ¡ Gildan Media ¡ Liisa Ivaryā§° āĻĻā§āĻŦāĻžā§°āĻž āĻŦāĻ°ā§āĻŖāĻŋāĻ¤
headphones
āĻ
āĻĄāĻŋāĻ
'āĻŦā§āĻ
4 āĻāĻŖā§āĻāĻž 51 āĻŽāĻŋāĻ¨āĻŋāĻ
āĻ¸āĻŽā§āĻĒā§ā§°ā§āĻŖ
family_home
āĻ¯ā§āĻā§āĻ¯
info
reportāĻŽā§āĻ˛ā§āĻ¯āĻžāĻāĻāĻ¨ āĻā§°ā§ āĻĒā§°ā§āĻ¯āĻžāĻ˛ā§āĻāĻ¨āĻž āĻ¸āĻ¤ā§āĻ¯āĻžāĻĒāĻ¨ āĻā§°āĻž āĻšā§ā§ąāĻž āĻ¨āĻžāĻ  āĻ
āĻ§āĻŋāĻ āĻāĻžāĻ¨āĻ
āĻāĻāĻž 29 āĻŽāĻŋāĻ¨āĻŋāĻ āĻ¨āĻŽā§āĻ¨āĻž āĻ˛āĻžāĻā§ āĻ¨ā§āĻāĻŋ? āĻ¯āĻŋāĻā§āĻ¨ā§ āĻ¸āĻŽā§āĻ¤ā§ āĻļā§āĻ¨āĻ, āĻāĻ¨āĻāĻŋ āĻ
āĻĢāĻ˛āĻžāĻāĻ¨ āĻšā§ āĻĨāĻžāĻā§āĻāĻ¤ā§āĻāĨ¤Â
āĻ¯ā§āĻ āĻā§°āĻ
āĻāĻ āĻ āĻĄāĻŋāĻ âāĻŦā§āĻāĻāĻ¨ā§° āĻŦāĻŋāĻˇā§ā§
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.
How can you deal with conflict at work in a way that is both professional and productiveâwhere it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether youâand your counterpartâtypically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.
How can you deal with conflict at work in a way that is both professional and productiveâwhere it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether youâand your counterpartâtypically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.
āĻ˛āĻŋāĻāĻā§° āĻŦāĻŋāĻˇāĻ¯āĻŧā§
Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and a cohost of HBR's Women at Work podcast. Her articles have been collected in dozens of books on emotional intelligence, giving and receiving feedback, time management, and leadership.
āĻāĻ āĻ āĻĄāĻŋāĻ âāĻŦā§āĻāĻāĻ¨ā§° āĻŽā§āĻ˛ā§āĻ¯āĻžāĻāĻāĻ¨ āĻā§°āĻ
āĻāĻŽāĻžāĻ āĻāĻĒā§āĻ¨āĻžā§° āĻŽāĻ¤āĻžāĻŽāĻ¤ āĻāĻ¨āĻžāĻāĻāĨ¤
āĻ āĻĄāĻŋāĻ 'āĻŦā§āĻ āĻļā§āĻ¨āĻžā§° āĻ¨āĻŋāĻ°ā§āĻĻā§āĻļāĻžā§ąāĻ˛ā§
āĻ¸ā§āĻŽāĻžā§°ā§āĻāĻĢâāĻ¨ āĻā§°ā§ āĻā§āĻŦāĻ˛ā§āĻ
Android āĻā§°ā§ iPad/iPhoneā§° āĻŦāĻžāĻŦā§ Google Play Books āĻāĻĒāĻā§ āĻāĻ¨āĻˇā§āĻāĻ˛ āĻā§°āĻāĨ¤ āĻ āĻ¸ā§āĻŦāĻ¯āĻŧāĻāĻā§āĻ°āĻŋāĻ¯āĻŧāĻāĻžā§ąā§ āĻāĻĒā§āĻ¨āĻžā§° āĻāĻāĻžāĻāĻŖā§āĻā§° āĻ¸ā§āĻ¤ā§ āĻāĻŋāĻāĻ āĻšāĻ¯āĻŧ āĻā§°ā§ āĻāĻĒā§āĻ¨āĻŋ āĻ¯'āĻ¤ā§ āĻ¨āĻžāĻĨāĻžāĻāĻ āĻ¤'āĻ¤ā§āĻ āĻā§āĻ¨ā§ āĻ
āĻĄāĻŋāĻ
'āĻŦā§āĻ āĻ
āĻ¨āĻ˛āĻžāĻāĻ¨ āĻŦāĻž āĻ
āĻĢāĻ˛āĻžāĻāĻ¨āĻ¤ āĻļā§āĻ¨āĻŋāĻŦāĻ˛ā§ āĻ¸ā§āĻŦāĻŋāĻ§āĻž āĻĻāĻŋāĻ¯āĻŧā§āĨ¤
āĻ˛ā§āĻĒāĻāĻĒ āĻā§°ā§ āĻāĻŽā§āĻĒāĻŋāĻāĻāĻžā§°
āĻāĻŽā§āĻĒāĻŋāĻāĻāĻžā§°ā§° ā§ąā§āĻŦ āĻŦā§āĻ°āĻžāĻāĻāĻžā§° āĻŦā§āĻ¯ā§ąāĻšāĻžā§° āĻā§°āĻŋ āĻāĻĒā§āĻ¨āĻŋ Google PlayāĻ¤ āĻāĻŋāĻ¨āĻž āĻāĻŋāĻ¤āĻžāĻĒāĻ¸āĻŽā§āĻš āĻĒāĻĸāĻŧāĻŋāĻŦ āĻĒāĻžā§°ā§āĨ¤
