Vidua
4.6star
902 reviewsinfo
50K+
Downloads
PEGI 3
info
About this app
With the Vidua app you register yourself for the services of Vidua. This allows you to sign at the highest security level with a qualified electronic signature, identify yourself and share your personal data with your consent. You only register once with the Vidua App. You do this on your smartphone in a video connection with a Vidua employee. Your registration is then valid for 3 years with the same smartphone.
NOTE: This app performs best when used on a phone.
NOTE: A drivers license can NOT be used for registration with Vidua
What do you need to register with Vidua?
-Dutch passport or identity card – valid for at least another 30 days on the day you register.
-The Vidua app for your phone.
-Working camera’s and microphone.
During registration, the process looks the following:
1-Choose a PIN-code
2-Enter your personal email address
3-Take a selfie
4-Scan your ID
5-Video call with a Vidua employee
6-Confirm registration with PIN code
Do you need help registering? Please contact customer service. Visit https://vidua.nl/contact for our contact details.
About Cleverbase and Vidua.
Cleverbase operates as a Qualified Trust Service Provider under license of the Dutch government and is therefore continuously supervised. Cleverbase products also have a high eIDAS qualification. Cleverbase uses Vidua as a brand name, which is owned and developed by Cleverbase.
Note: Cleverbase is not affiliated with the Dutch government
DATA PROCESSING & PRIVACY
The Vidua app processes the IP address, name and version of the operating system of your smartphone or tablet and the unique identifier of the mobile device.
By downloading and using the Vidua app you agree to this processing, which is also subject to the provisions below.
-The user's personal data is processed in accordance with the General Data Protection Regulation and the privacy statement on the website: https://cleverbase.com/en/privacy-statement-en/
-The Vidua app complies with security measures similar to Cleverbase's security measures. Cleverbase also makes use of the operating system's security mechanisms.
-The user is responsible for the security of his mobile device.
NOTE: This app performs best when used on a phone.
NOTE: A drivers license can NOT be used for registration with Vidua
What do you need to register with Vidua?
-Dutch passport or identity card – valid for at least another 30 days on the day you register.
-The Vidua app for your phone.
-Working camera’s and microphone.
During registration, the process looks the following:
1-Choose a PIN-code
2-Enter your personal email address
3-Take a selfie
4-Scan your ID
5-Video call with a Vidua employee
6-Confirm registration with PIN code
Do you need help registering? Please contact customer service. Visit https://vidua.nl/contact for our contact details.
About Cleverbase and Vidua.
Cleverbase operates as a Qualified Trust Service Provider under license of the Dutch government and is therefore continuously supervised. Cleverbase products also have a high eIDAS qualification. Cleverbase uses Vidua as a brand name, which is owned and developed by Cleverbase.
Note: Cleverbase is not affiliated with the Dutch government
DATA PROCESSING & PRIVACY
The Vidua app processes the IP address, name and version of the operating system of your smartphone or tablet and the unique identifier of the mobile device.
By downloading and using the Vidua app you agree to this processing, which is also subject to the provisions below.
-The user's personal data is processed in accordance with the General Data Protection Regulation and the privacy statement on the website: https://cleverbase.com/en/privacy-statement-en/
-The Vidua app complies with security measures similar to Cleverbase's security measures. Cleverbase also makes use of the operating system's security mechanisms.
-The user is responsible for the security of his mobile device.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.6
891 reviews
Robbert Eggermont
- Flag inappropriate
May 28, 2025
The app explains everything like you're dumb, you have to accept terms twice and enter your PIN 4 times (in the same session). And for me the language choice didn't work (twice; I had to remove the app data to be able to retry, no way to go back).
Rick Mkl
- Flag inappropriate
December 20, 2023
If you are a company looking for identification verification please find something else in the name of all your future customers. This application has way too many steps which costs a lot of bs time. Furthermore, it took mee 3 days to pass the 'waiting' line and I had to make multiple accounts since my email adress was already in use and I couldn't log in to my account on another cellphone. Think twice before your choice please.
3 people found this review helpful
Vidua
December 20, 2023
Hi Rick,
We're sorry to hear that your experience with our app was suboptimal. We strive to keep our waiting lines as short as possible. When you encounter issues as you mention, a call to our helpdesk should be enough to resolve these issues. For more information please reach out to us via [email protected] or by phone via (070) 820 96 80
Jonathan Franklin
- Flag inappropriate
April 25, 2024
Terrible. When I get to the video chat to register, it doesn't use my camera or microphone, doesn't ask for those permissions, and the "interviewer" is in a noisy call center god knows where.
1 person found this review helpful
What’s new
In-app maintenance and outage notifications
App support
About the developer
