
Angie O'Dowd
Been doing surveys with toluna fir a while now, on my desktop pc. Received an email about downloading the app. When I go to login to the app on my phone, message keeps saying "general error occurred, please try again later". Keeps saying this no matter what I do or try. Restarting, reloading, etc.
17 people found this review helpful
Toluna corporate
February 17, 2025
We regret to hear about your difficulties. We recommend that you report any problems in detail to our support team so that we can best assist you. Please contact us via the Contact Us function in the app, on the website or by email at
[email protected]. Thank you very much.

Jackie Green
Great app. Good variety of surveys covering different subjects. Also there are daily polls and games. It is quick and easy to accumulate points. My only criticism is that 'instant' rewards are anything but. When I first joined I did receive them immediately through email, but now I find that it can take 7 days or longer. But, they always arrive so I am not really complaining 😀
11 people found this review helpful
Toluna corporate
May 30, 2025
Thank you very much for your support! Our helpdesk remains available via the app's and site's Contact features, or by email at
[email protected] for any questions or concerns you might have. Don't hesitate to get in touch!

Kelsang Tamang
it was working fine at first but the app suddenly logged me out and when I tried to log in it shows that either my email or my password is incorrect. I then tried changing my password several time but I still haven't received the email required to change the password. The helpline too didn't help at all.
3 people found this review helpful
Toluna corporate
June 2, 2025
We're sorry to hear that your experience with our app is not at the level we would have liked. We strongly encourage you to report in detail any issue you might encounter to our support team so that we may properly assist you. They can be reached via the app's and site's Contact features, or by email at
[email protected].