
A Google user
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Won't pair. Would you please put the original app back to install. Especially with all the complaints. It's really annoying not being able to adjust bass and treble to be able to understand better. Removed the Otter Box case from my old S-5 and it paired but still will not on my S-9 trying the same thing. Finally got paired after turning on location. THANKS!
69 people found this review helpful
Hi,
Thanks for updating the comment.
We are happy to help.
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A Google user
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This app does what it's supposed to do which is clarify the hearing in different situations. It paired with my Samsung S10+. They need to be in very close proximity to pair. My beef... With all the technology now, why would my 2 year old hearing aid not be compatible while listening to music, phone calls or any other listening coming from my phone? I need to buy an expensive phone-clip from them I'm told by Resound! BT worked with my iPhone and No clip needed!! hummmm Samsung/Resound come on! =(
6 people found this review helpful

A Google user
I am using this app on a Samsung S8 and it pairs well with my Linx2 hearing aids. But the "About the App" says its functionality is supposed to provide "notification of battery and connection status." I cannot find where it provides any clue about the battery status. Anyone else find this? I don't dare wish for streaming audio if this basic feature is missing.
7 people found this review helpful
GN Resound
January 11, 2019
Hi Patricia,
If you navigate to the menu in upper right corner you should see a button called connection, if you press this button you will see the connection status, and if one of your hearing aids has low battery you will get a warning in here as well.
Please let us know if you have other questions or issues with the app.
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