JustAnswer: Ask for help, 24/7

2.6
9.22K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

Get an expert answer to every question—right on your phone with the JustAnswer app. Chat with 12,000+ verified Experts on demand, 24/7. Since 2003, we've helped more than 10 million people get instant access to professional help.   

APP FEATURES

- Ask questions in 700+ professional specialties including legal, medical, pet care & more.
- Get 2 free phone calls to Experts a month—a $50+ value!
- Save your favorite Experts so you can ask questions again and again.
- Get notified the instant an Expert replies to your question.

Rated 4.1/5 by customers on TrustPilot: https://www.trustpilot.com/review/www.justanswer.com 

HOW IT WORKS

Ask as many questions as you want with a monthly membership:

Step 1—Tell us your situation. Ask any question, 24/7. Chat with Experts like lawyers, doctors, veterinarians, mechanics, computer techs, electricians, plumbers, tax accountants, and more.

Step 2—We’ll connect you in minutes with the best Expert for your question.

Step 3—Talk, text, or chat till you have your answer. Members get unlimited conversations, 24/7, so you’ll always have an Expert ready to help.

ASK TRUSTED PROFESSIONALS

JustAnswer connects you with real Experts, so you can feel confident in the answers you get. Every Expert on JustAnswer is vetted through a Multi-Step Expert Quality Process, including license verification and peer reviews.

Experts join JustAnswer from some of the world’s most trusted institutions, including Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, Christie’s appraisers, UC Davis vets.

CONVENIENT ONLINE HELP

Discuss your individual situation with an Expert who specializes in your topic, 24/7.

LAW: Lawyers specializing in immigration law, family law, employment law, real estate law, criminal law, landlord-tenant law, education law, IP law, estate law, personal injury law, traffic law, and more.

HEALTH: Doctors and specialists for OB-GYN, dermatology, neurology, urology, pediatrics, dental health, eye health, cardiology, oncology, mental health counseling, and general wellness.

PETS: Vet care for all pets, big or small, including dogs, cats, birds, reptiles, horses, rabbits, fish, rodents, exotic pets, and farm animals.

TECH: Support for computers, laptops, mobile phones, email, Microsoft Office, printers, WiFi networking, TVs, and consumer electronics.

CARS: Most domestic and foreign car brands, motorcycles, trucks, RVs, heavy equipment, and even boats.

HOME IMPROVEMENT: Appliance, heating, ventilation, air conditioning, plumbing, electrical, pool and spa, landscaping, home renovation, and general maintenance.

AND MORE: Appraisals, small business help, tax advisory, relationship counseling, job counseling, firearms, and dream interpretation.

CONTACT US 

If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-941-1229 so we can help resolve your concerns.

Use our live chat for an instant response:
https://www.justanswer.com/help/contact-us
Updated on
May 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
9.04K reviews
Robin Thomson
January 9, 2025
I've used JustAnswer for help with multiple things over the last few weeks. I am so happy with the help I've received from their experts! They've all been very knowledgeable in their fields and so nice about answering all my questions and guiding me in the right directions. I was only going to keep the membership for a month or two, but I've realized it's going to cost me far less to continue with JustAnswer than to hire the individual experts I'll need over the course of the next year!
77 people found this review helpful
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Michael Goss
June 1, 2025
was told I could join for just "$1".... then got charged $38. Absolutely ridiculous! I wanted to add also, that when you do contact them about how deceptive there ai bot is about thw upfront cost, even telling you the 1$ is fully refundable,they won't answer you with anything but "it's a subscription charge" and there's nothing they can do.
4 people found this review helpful
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JustAnswer, LLC
June 2, 2025
Hello Michael, We are committed to resolving this. Please contact my team using the provided information, and we will assist you. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-439-3643
Jamie
June 1, 2025
this app and the website completely rip you off. I did not get help with my problem. I was told that it was a $5 charge. and they brought up a screen to pay it just asking for my credit card number. and when I went to go look at my charge I was charged a $39 membership fee. did not ask. was not refunded because it says it was a non-refundable fee. and it wasn't even helpful. The mechanic sent me a link to a YouTube video that wasn't even for my car. unhelpful.
1 person found this review helpful
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JustAnswer, LLC
June 1, 2025
Hello Jamie, We're eager to assist you further. Please reach out to me using my contact details so we can find your account and work toward resolving this to your satisfaction. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-439-3643

What’s new

Bug fix & minor improvements.

App support

Phone number
+18004393643
About the developer
JustAnswer LLC
440 N Barranca Ave Covina, CA 91723 United States
+1 916-397-7726

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