
Mike van de Weijer
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The app doesn't work with the new checkout flow for some products, where you need to add the product to a shopping list (impossible), pay for a shopping list at a register (impossible) and then get your product from a service desk (irrelevant if you can't make the first two steps work). I just abandoned a physical cart with over €200 in stuff in-store (in Amsterdam) because IKEA tried to force me to use the non-functional app rather than just allowing me to grab the €6 product off the shelf
23 people found this review helpful

A Google user
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cant find warehouse location of selected ikea store. this function was really ideal in the old app. So to conclude, not intuitive and functional at al. It evolves around design and not functionality. Differs totally from ikea mentality. From the point you see your product in the search it is 3 clicks (4 clicks from basket) untill you see the warehouse location. Opposed 2 clicks and directly visible from basket.
12 people found this review helpful
Inter IKEA Systems B.V
November 5, 2019
Hi, to see where the product is in the store you click the product you want to see, "More info" and then "Find in store". Hope that this will help you. Thank you for the review!

Leona Jack
I've mentioned this a few times via the feedback in the app, but support just keeps on ignoring me. So here goes one last time; the lists are not working properly! Since an update in October / November last year, whenever you add an item to a list, and you close the app and want to work on the list lateron, everything is gone. You have to start all over again building up that list. Can you guys please fix this? It's very frustrating. Thanks in advance.
94 people found this review helpful