Bose QC Earbuds

I received my new earbuds today, and they are great; good job, Bose! The application is excellent for setting everything up and is relatively straightforward, with a clean and intuitive design. I was however a little confused about finding the advanced/custom EQ settings section and I think that section is not clear, maybe put an arrow on the EQ section to indicate that there are more selections if you scroll to the right, just a suggestion.

I've tested the app for two days now, and it seems to work pretty well. However, there's a problem, possibly an Android issue, where the app experiences noticeable errors. The voice control doesn't stay on in the background, even though permissions were granted. After extended listening to any activity, the app reconnects but doesn't display all the settings; it just shows a blank screen. (And that's after going back into the application).

It finds the available devices but will not let me select them! Completely useless! These headphones are so annoying because every time I accidentally touch them (which happens a lot as one keeps falling out of my ear) they open up Spotify and start playing a song, even when I'm in the middle of listening to something else. Grrrr! I was hoping this app would help me change their settings, but nope!