
Jin Zhao
The money can't be withdrawn; it always shows "Please try again later" on the website. I can't send it to an address or sell anything because every attempt fails with an error message. It's been over a month, and I can't reach customer service at all. The support is just bots, and after waiting for hours, no one responds. Be very careful when using this platform!
We’re sorry to hear you’ve had a bad experience with MoonPay, and we want to make it right for you. Please contact our support team via https://support.moonpay.com/ with more details about the issues you’re experiencing, and we’d be happy to assist you.