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Hello! Apologies for the inconvenience. Please ensure that the latest version of the app is installed on your device. If you're still experiencing issues, try the troubleshooting steps provided here to see if they resolve the problem for you.
https://support.microsoft.com/ja-jp/topic/80a341f3-1bf4-4285-a5ed-5d5c497927e7
Dear Kazuhiko, thank you for your feedback, and we apologize for any inconvenience caused. Your input is highly valued and will be shared with our development team for consideration in future updates. We truly appreciate your support in helping enhance the SwiftKey experience. Thank you!