I need more information to check what the problem is. Please send me a log by going to:
1Tap Cleaner ïŒ Settings ïŒ App log ïŒ MENU ïŒ Email ïŒ select Gmail
Please describe the problem in the email; otherwise, the system will ignore the log email.
Please also attach some screenshots of the problem.
The problem is caused by the system's battery/memory optimization (battery saver, or task killer) function or 3rd party system optimization apps.
Please visit http://bit.ly/2EEMD4o for how to add our apps to the system optimization whitelist.
After that, reboot the device and try again to see if it works.
I need more information to check what the problem is. Please send me a log by going to:
1Tap Cleaner ïŒ Settings ïŒ App log ïŒ MENU ïŒ Email ïŒ select Gmail
Please describe the problem in the email; otherwise, the system will ignore the log email.
Please also attach some screenshots of the problem.
v4.88 â fixed: the "Clear cache" home screen widget should not list all apps when the "Apps with large cache" option is selected â see FAQ #10 if the clear cache function fails to start or complete â send me an email if you'd like to help with the translation â bugs fixed and optimizations
v4.87 â fixed: no longer calculate the cache size of all apps when you open the clear cache screen for selected apps