
Yulia Zaitseva
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Updated: It's illegal. I can't delete my account and payment method details because the app says there's an active parking session. I was charged for parking twice: once via the app, as a parking session at one of the Q-Park locations started automatically (presumably due to license plate recognition), and a second time at the parking gate by a driver who doesn't use the app. Contacted customer support twice, received no response.

Raul Pesch
Good alternative for EasyPark, but still room for improvement. It is way cheaper, but EasyPark is more convenient by automatically suggesting your parking zone without the need of you manually selecting it. The most annoying thing of the Qpark app however is that a license plate can only be used by one user. I occasionally use my wife's car, and vice versa. And our daughter uses both cars. For our family, we therefore need to install QPark on all 3 phones using my credentials = Usability issue.
4 people found this review helpful

Daniel Baur
Very slow and confusing app. We got a fine because we didn't enter the license plate number in the exact right way, which is very confusing to do in the app if you have a foreign license plate. When I tried to place a complaint on the webpage, the page wouldn't accept my entries, without stating what the problem was, even though I filled in all the fields correctly (error message: "There has been a technical error"). I'm never gonna park at a Q-Park again and I deleted the app.
Hi Daniel, thank you for your review. I'm sorry to hear that the Q-Park app was not working as expected. If you do wish to give it another try, you can reach out for asistance via our q-park.com website. Best regards ^ Monique