
Shaun Bowley
Used this app 2-3 times a week and not have any issues. Now I can't even save a form. It will say loading when I hit submit and then nothing happens. It doesn't bring me to the next screen anymore. And then when I try to duplicate a previous form, same thing. And now won't let me open up previous forms now too. Been like this for a couple weeks now, maybe since last update.
2 people found this review helpful
SurveyHeart LLP
21 July 2025
Hi Shaun Bowley, The issue has been resolved. We request you to update the app and check if it is working fine now. Kindly confirm with us at
[email protected]. Thank you for your patience and continued support while we worked on resolving the issue.

malumo kawewa
I don't understand why my account is blocked. I was trying to give an instruction that the link can only be open with a password. I desired to set the form to open with cord/password. However, the App is excellent!
8 people found this review helpful
SurveyHeart LLP
11 August 2025
Dear Malumo Kawewa, As part of our efforts to ensure authentic use of the platform, surveys containing sensitive words may be flagged. Kindly share your form link with us at
[email protected] for prompt review. We appreciate your cooperation in maintaining a safe and trustworthy service.

Abbie Schlager
- Flag inappropriate
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Final edit: I increased the stars to three, only after I was able to actually speak with someone and get the issue worked out. I do appreciate that. However, it took far too long to have the issue resolved.
SurveyHeart LLP
05 August 2025
Hi Abbie, Since the issue did not appear to be on our end and everything was functioning as expected during our initial checks, it took us a bit longer to identify the root cause. We truly appreciate your patience and understanding as we worked to resolve it. For any other support, please write back to us at
[email protected].