Île-de-France Mobilités

4.1
85K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Updated on
May 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
84.3K reviews
Stephen Fyfe
May 21, 2025
This advice is esp for travellers com from CDG and perhaps other airports. Take your time, especially this app operates slightly differently from other train ticket apps I've used. An almost helpful English guide that takes you through installation, which includes another side app to actually load on the tickets. My bank had problems with authorisation, so double bag with a different credit card. Once loaded, you are ready to go, but it's not obvious the app is running as it uses NFC.
3 people found this review helpful
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Île-de-France Mobilités
May 23, 2025
Hello, thank you for your comment. The My Navigo tickets (or contactless tickets extension depending on your phone configuration) serves as a safe for secure storage of tickets. Contactless is indeed done with the NFC. Good day, Maja from the Île-de-France Mobilités team.
Laszlo Varga
April 9, 2025
The app is brilliant overall. I particularly like the route planner and the real-time schedule. Note: If you're travelling with family, make sure you get a Navigo Pass, which you can top up through the app. You can't use the app to buy tickets for more than one person. What I don't like: You need a separate companion app. The app is restricted to single users only.
11 people found this review helpful
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Île-de-France Mobilités
April 10, 2025
Hello Laszlo, thank you for your comment and take note of your comments. Peer validation is currently available on iPhone but not yet on Android. Nice day, IDFM team Jack.
Guénaël Morvan
April 28, 2025
The worst experience ever. you need to install another app for tickets to work on your phone. the itinerary function is a joke. and the purchase function is even worse. sometimes some tickets are not even showing up for purchase (e.g. the airport ticket) - not very handy when you need to go the CDG airport. and finally don't try to buy tickets for 2 people on the same phone. that will not work.
4 people found this review helpful
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Île-de-France Mobilités
April 29, 2025
Hello, the My Navigo Tickets app serves as a safe deposit for the secure storage of transport tickets. Some securities cannot coexist on the same medium for technical reasons. If you have a ticketing problem, please write from your phone to https://applidium.page.link/sav-contact-help for analysis. Good day, Jack from the IDFM team.

What’s new

NEW!
The Île-de-France Mobilités app continues to evolve!
You can now :
- Discover new routes thanks to IDFM Carpooling Lines
- Identify more easily the tickets you need to get to the airports
- Access pedestrian guidance on your outdoor walking stages from the roadmap
- See the track number for every next RER or train passage
Thank you for using the Île-de-France Mobilités app !