
Lori Guthrie
Stopped syncing with Fitbit after "update". I have disconnected my device and reconnected at least 10 times. It shows the app is up to date. I have restarted the phone and the watch numerous times. I do not recommend using this app unless you want to manually enter your steps everyday.
12 people found this review helpful
Personify Health, Inc.
23 July 2025
Thank you for your feedback. Good news - we've made Fitbit improvements! Please check your Fitbit experience on our platform again. We appreciate your patience and happy syncing!

Bogac Yildirim
The app itself is a disappointment. If your smart device is not supported by the app, you have to enter your exercises manually (Indirect connection through other apps is not reliable). You cannot edit/remove your incorrect entries. You have to send a ticket for that. Bad point is, the app makes you select a date for your manual entries but in any case puts those new entries to today (I select the date first, then enter the steps. maybe it overrides.). Overall, a very bad user experience.
1 person found this review helpful

Matt Jacob
Keeps unlinking to Google Fit so that steps and workouts aren't counted. Has login problems - like it always authenticates via my work email (which I don't have access to on my phone), the security code takes forever to get emailed, and then it makes you do this almost every time you sign in. Setting up biometric authentication does nothing. No phone number/texting option for authorization. Very behind Rewards are achievable, but often the app stops you from achieving them regularly.
82 people found this review helpful
Personify Health, Inc.
29 August 2024
Hello and thank you for your review!
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