IHG Hotels & Rewards

4.7
202K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

And the award goes to…IHG One Rewards! See why guests voted our app “Best in Travel” and “Best User Experience” at The Webby Awards, the leading international awards organization honoring excellence on the internet.

IHG Hotels & Resorts: 6,000+ destinations. 19 hotel brands. 1 app.
Earn rewards when you book with any of our hotel brands from our IHG One Rewards app. From family-friendly stays at Holiday Inn hotels, to business-ready accommodations at Crowne Plaza hotels and luxury getaways at Iberostar Beachfront Resorts, we have a brand designed for however you like to stay.

We make booking simple
When you download the IHG One Rewards app, travel becomes a breeze! The app makes everything simple at every point of your journey – from booking to check-in and check-out. Quickly book and re-book a hotel in seconds, then add hotels to your Wishlists for future visits. Whenever you’re ready to find your next destination, you can easily filter hotels by rates, distance and amenities.

There’s more! With Wi-Fi Auto Connect, you can automatically connect to free Wi-Fi upon arrival at our hotels. Speaking of arrival, our app allows you to digitally check in (or out) at your hotel, saving you some time in your travels. Want to get a better view of the area around your hotel? Our app can be your guide, where you can see what restaurants, streets and shops are nearby.

Access everything you need
With the IHG One Rewards app, you can access all your trip details, get trip reminders, modify or cancel your reservations, and view expenses from your current stay. Need directions, parking info or a list of hotel amenities? The app has you covered.

Get rewarded
Access exclusive member rates and offers, earn points to use for free nights, and rack up Milestone Rewards like Food & Beverage Rewards and Confirmable Suite Upgrades. With our free and secure app, you can easily keep track of your points and benefits, pay now or later with Points & Cash, and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your Google Wallet for easy access to your membership status and points. Not a member yet? Sign up for free in the app to access more perks and exclusive offers.

Travel with ease
Enjoy flexible booking options with free cancellation on most rates. Rest easy with world-class cleaning processes and get notified on the latest travel news. Need help? Chat with us in the app or speak directly with one of our customer care representatives. Whenever, wherever and however you travel, we’re here for you.

Connect with us
Website: https://www.ihg.com
Instagram: https://www.instagram.com/ihghotels/ and https://www.instagram.com/ihgonerewards/?hl=en
Facebook: https://www.facebook.com/IHGOneRewards/
TikTok: https://www.tiktok.com/@ihghotels

Our brands
Holiday Inn®
Holiday Inn Express®
Holiday Inn Club Vacations®
Holiday Inn Resort®
InterContinental® Hotels & Resorts
Six Senses® Hotels, Resorts & Spas
Regent® Hotels & Resorts
Kimpton® Hotels & Restaurants
voco® Hotels
Hotel Indigo®
EVEN® Hotels
Ruby Hotels®
HUALUXE® Hotels & Resorts
Crowne Plaza® Hotels & Resorts
Iberostar Beachfront Resorts
Garner ™
Avid® Hotels
Staybridge Suites®
Atwell Suites™
VignetteTM Collection
Candlewood Suites®
Updated on
1 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
196K reviews
Ronald Cheek (RonC)
26 July 2025
IHG seems to have regular issues with some of their digital infrastructure. At present, their system is unable to make reservations using Rewards Points plus cash. I was unable to do this directly through the website, and their representative was also unable to make this reservation when contacted. They indicate issues delayed to a system upgrade, and unfortunately, I have had similar issues on the past.
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Dr. Vladimir Kalinski
30 June 2025
- Not possible to send a message to the hotel through the app. - Chat offered only with AI - useless. AI then offers talking to the agent (not chatting, actual talking) but for the most countries call is not free [and it is an international call] - Not possible to modify dates of the existing booking [booking that did not start yet], e.g. to prolong stay, you need to make a new booking for adding extra day(s). Even B o o k i n g have better app where all modifications are easily available...
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Belick Pha
20 June 2025
the download bill option had never worked for me, I get the "Something is not right" error message. I have a answering galaxy S24+ which is less than a year of so it shouldn't be the phone. I would love to have the option to message a real person with the chat function like Mario's Marriott's app.
2 people found this review helpful
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What's new

Dreaming of your next getaway? We can help turn that dream into reality. With key improvements and bug fixes, this release makes booking better than ever!