
Joseph D
App works well, but holy smokes does it try to trick you into subscribing/notifying you about everything they want to SELL! I know apps do this (which is annoying), but this app takes it to the next level! Deceitful little notices disguised as errors when there isn't an error: they just want to trick you into agreeing to their mailing list/SPAM. Last product I'll ever buy from this company due to this shady app. Be better and I'll look at other products you're selling, but no for now.
4 people found this review helpful
SWITCHBOT INC
30 April 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App → Profile →Support→ Feedback)

Dan R
The app limits the use of the switchbot for no reason. I have to push a button twice every 30 minutes. custom mode sounds perfect for this, however the maximum delay time is only 9 min 59s and a maximum of only 10 steps. setting it up through time schedules is also not possible because the app allows maximum 5 schedules . Otherwise everything works just great. i hope that you'll bring out an update so that i can give you the 5 stars that you otherwise deserve.
4 people found this review helpful
SWITCHBOT INC
1 April 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App → Profile →Support→ Feedback)

Joep van Bortel
The new app version (7.1.1) looks better but one thing seems a worse in terms of user experience. If i want to change my blind tilts, I have to press on a device for the limited options to select a option? Before this could have been done in the homescreen. Nothing can be controlled via the homescreen anymore. It also removed information on tilt level and just says "partially open" I hoped removing taps and screens instead of adding additional steps would've been the way forward.
Hi Joep
Thank you for sharing your concerns about the latest app update. We understand the new process to adjust blind tilts may seem less user-friendly. Your feedback is important and has been passed on to our development team for consideration in future updates.