
C A
It's impossible to access my account: I don't know if it's a problem with my current WiFi, location, or browser (because for the login it opens a page on your default browser), but it keeps crushing. As it is, it's completely useless. The problem is that the website for pc is even worst... Doesn't work with half of the browsers, has thousands different versions depending on country BUT only one of them work and you have to keep trying until you find which one works. Terrible experience

Claudia “Claudiasdeals4u” Lopez
Latam canceled one leg of my trip & when I tried to book a new one at no charge, flights are unavailable. Because of that I couldn't make my next flight which was also on Latam and had to purchased a whole new ticket and get only the taxes refunded from the original flight because they were not on the same reservation. So the fact that my entire trip got ruined and I had to pay an extra hotel night in Iquitos did not matter to them at all. Their customer service is basically non-existent.
1 person found this review helpful

Brian Otts
- Flag inappropriate
- Show review history
The app is okay, but the information on the app is not always up-to-date, like if there are even seats available on the flight. I tried to reserve the same flight/seats 7 or 8 times, and it always failed on the payment. I thought my US bank kept blocking the charge for suspicion of fraud, but after calling in, they claimed that there were no seats left on the flight in question, even though the app let me choose my seats. I'm going to use another airline, and I'd recommend you do the same.
2 people found this review helpful