
Brian Schrop
worked ok before, now months of not being able to sign in. Randomly, it took away my email from the 2 step verification and only showed my OLD phone number. I'm able to delete and reinstall the app and get access to the full app ONE time. after that, only quick clock, which only works for a few days, then delete and reinstall again.Now my p/w expired and am locked out completely. All my info looks good to my employer, but won't call adp for me, as I've read ppl with same experience. FIX IT!!
295 people found this review helpful

Tammy B
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This app used to be quick and easy. Now I log in using biometrics, and it takes me NOWHERE! I wish they would fix this. It's utterly ridiculous how long it's been down and no changes **Update - I cleared my cache and data, which reset everything, and it seems to be working again. we'll see how it goes...
15 people found this review helpful

Jen F
Fix your app! For months now logging into the mobile app is a nightmare! An endless loop of MFA that goes nowhere, just back to the login screen. If I need to login to the app to view my paystub, request time off, approve my timecard, etc. I have to uninstall and reinstall the app, and then can only login once! And it's not my phone or service or anything on my end, this is how it is for EVERYONE at my workplace. If I didn't have to use this app to clock in and out I wouldn't!
26 people found this review helpful
Please try clearing your phones cache, delete and reload the app and make sure you are running the latest version of your phones OS. If that doesn’t resolve the issue please contact your company administrator usually the payroll/hr contact at your company and they can reach out to their ADP Tech team to troubleshoot.