
Andonis R
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I decided initially to adopt Zoho mail for all my email needs. I bought Their yearly subscription so I would have all features and decent support. However, if you are looking for an email software to rely on 100% I wouldn't adopt it as your only email client. About 1/3 of their great tools is only available for Zoho mail accounts. Their support lacks timely responses and when they do reply, it's just generic instructions you can figure out on your own. Disappointing 😞 No notifications either!
23 people found this review helpful
Zoho Corporation
2 May 2025
@Andonis, sorry to hear about the experience. Please send over your contact info to
[email protected] and we will have the scenarios that you've reported, looked into and addressed for you. We look forward to hearing from you.

A Google user
I like Zoho as a service but the app has some issues. Zooming is completely broken (I'm using a OnePlus 6T) - when a message is scrolled down and I zoom in, it zooms and goes upwards away from what I'm reading. And once zoomed in, it's uncomfortable moving the message around as it can only pan vertically and horizontally and doesn't react well in general to horizontal swipes. Other email apps allow moving the message around like a photo in a gallery app, very smooth and intuitive.
4 people found this review helpful
Zoho Corporation
10 October 2019
@Marin, thank you for sharing your feedback. It would be of help if you could send us your contact info as well to
[email protected]. We will have this scenario looked into for you and addressed.

Sara Cookie
And I'm done with Zoho. Apart from finding the inbox layout not very intuitive, the app inbox only updates every few days, or hidden in another folder, so I *have* to rely on the desktop version. And then not being able to reply to emails because they "looked suspicious" - even though it was a convo I'd already been having. But the last straw was nearly missing an important zoom meeting because the appointment email got sent to spam. Bye Zoho - alot of promise but poor execution
28 people found this review helpful
Zoho Corporation
13 January 2025
@Sara, sorry to hear about the experience. This is definitely not how it should be. We would like to get an understanding into the scenarios that you encountered and have them addressed for you. Please do send over an email to
[email protected] and we will get back to you. We look forward to hearing from you.