2.8
67.9K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

AlipayHK provides diversified mobile payment services to users. With AlipayHK, users can enjoy different payment services, offers and value-added services, that makes life easier and more convenient.

The Wide Coverage of AlipayHK’s Payment Services:
AlipayHK covers over 100,000 merchants, including physical and online outlets of local retail shops, convenience stores, supermarkets, wet market stalls, restaurants, eCommerce platforms, and a variety of online services and experiences, including food delivery and digital entertainment, etc. In addition, AlipayHK’s cross-border payment service is now accepted by almost all physical stores in the Chinese mainland, around 90% of merchants in Macao and popular shopping areas in Japan. AlipayHK users can enjoy preferential exchange rates for cross-border payments in these locations.

Travelling around the City at Ease with Just One App:
Being the first mobile wallet that introduces QR code payment across MTR (heavy rail network), AlipayHK’s public transport payment network currently covers taxi, Kowloon Motor Bus (KMB), Citybus, New World First Bus (NWFB), Long Win Bus (LWB), New Lantao Bus (NLB), as well as selected green minibus and ferry routes. AlipayHK is expected to gradually extend its coverage to include Hong Kong Tramways soon.

A Variety of Value-added Services and Offers:
AlipayHK covers a wide array of bill payment services, including government bills, electricity, gas, mobile service, broadband service, pay television and education center tuition fees, etc.
In addition to the extensive payment network, AlipayHK also offers services and benefits beyond payment. Users can collect different types of coupons and earn stamps on purchases within the app. With AlipayHK, users can enjoy Payment + Living with just one app!

Collect Consumption Vouchers with AlipayHK:
In 2023, the new round of consumption voucher will be disbursed automatically to the same AlipayHK account that was successfully registered for the consumption voucher in 2022. No re-registration is required.

For more details about AlipayHK, please visit: https://www.alipayhk.com
SVF License Number: SVF0004
Updated on
Jul 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
67.2K reviews
Jackie L
June 18, 2025
The closed or unpaid transactions are still shown in the transaction history without any remarks. It's hard for me to identify the unsuccessful transactions in the list. System error with endless loading. If a mandatory update is required, there should be a pop-up message instead of endless loading which I would not know how to fix it.
1 person found this review helpful
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Kenneth Fung
April 17, 2025
EasyGo is slow as hell and takes 10 business days to load. Always have to stop and wait by the payment scanner until it loads. Sometimes it'll automatically minimize and joy oh joy I'll have to start the whole process all over again. All this while the queue of passengers behind me overtake me with a tap of their payment card. Maybe I'll revert to using that instead.
10 people found this review helpful
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Ricky Swan
February 21, 2025
I used to love AlipayHK. I don't even own an octopus card now. I guess whoever was in charge has quit and been replaced by someone whose priorities are all wrong. How else can you possibly explain the decision making whereby you have a tight, quick and responsive app that's proven in the field, accepted by users and scrap it in favour of what is basically a web browser? This is slower, and now I have to wait for even the settings page to load and which I need to keep restarting.
14 people found this review helpful
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What’s new

Improvements for reliability and performance