
chimwemwe joshua Kamwela
This is one inadequate app. It has no consideration for countries without chips on their passports. Therefore, I cannot even go as far as open a simple account which would enable me to buy a ticket. Basically, I can't watch my own nation (Zambia), due to this apps useless algorithm. I have already bought a ticket and paid for my accommodation. This may all prove worthless in the end because tha app has no update provided. What happens to other countries with no NFC chips on their passports?
1 person found this review helpful

Mohamed Abdul Halim
I couldn't complete the Fan ID creation process because it requires scanning an electronic passport. Unfortunately, my passport doesn't have an electronic chip, which completely blocks me from signing up. It would be great if the developers could add an alternative verification method. Hope this gets fixed soon so everyone can use the app.
3 people found this review helpful

Ramzi BHH
Absolute disaster app !! It took me two days to finally be able to log in. It's impossible to create a fan ID since an error message pops up every time at the last step of the process. The support team has no idea what's going on and has the only clue to tell you to uninstall and install the app again. If you're not able to develop a proper app, at least try to provide a website alternative.
10 people found this review helpful