
Hamid khan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come, you can't cancel the ride before 10 minutes if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we don't accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
166 people found this review helpful
WIND Mobility
2 October 2025
Hi, thank you for comment. In case you are faced with such a situation, please contact us via mail
[email protected] or app and our colleagues will be happy to assist.

Hannan Irfan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come , you can't cancel the ride before 10 minutes — if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we don’t accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
235 people found this review helpful
WIND Mobility
21 September 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.

Fayaz Ur Rehman
Yango doesn’t show the fare to the driver before picking up the passenger, which is a bad practice. And they also assign rides that are so far away that by the time the driver reaches the passenger and then the destination, only the petrol cost is covered. Yango should pay attention to these issues.
1 person found this review helpful
WIND Mobility
15 October 2025
Hi, thanks for contacting us. Sorry for the inconvenience you may have faced. Please write to us from the drivers' in-app support center and our team will solve your concern efficiently as soon as possible.