
Paweł Krawczyk
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I can't verify my phone nr - code is never sent via SMS. I tried 2 different phone numbers (CH and PL) + creating a new account. Does not work. I tried again after few days - it worked. The app is OK - it shows connections & delays. Not all information is translated to English. I also couldn't buy tickets for the connections that I searched - I needed to manually pick and buy a proper ticket from a large drop list. I only knew which one is correct because bus driver told me.
1 person found this review helpful
myCicero Srl
July 23, 2024
Ciao Pawel, grazie per averci scritto! Per assistenza contattaci a supporto@arriva.it o allo 0282900737!

Davide
(1) Not reliable when it comes to buying tickets. In too many occasions the payment service failed. Now I always keep a physical ticket with me (which defeats the purpose of this app). (2) it does not have the functionality of telling what tariff corresponds to a chosen route, so no clue which ticket to pick!? (3) Plan your trip functionally is broken: given well known departure/destination it says "no route found". In short, awful experience: UI/UX and developers please get a grip on this app!
18 people found this review helpful

James Inge
Used this to ride with my family on holiday near Riva. It works, but is hard to use until you learn how. It was hard to register: the SMS security code only gets delivered to non-Italian numbers if you're on WiFi calling. If you buy tickets from the timetable, you can only buy 1 ticket at a time, however many you ask for (use Buy Tickets on the home screen instead). It's very slow to activate all the tickets for a group, you have to scan each one separately when you get on the bus.
2 people found this review helpful
myCicero Srl
October 25, 2023
Ciao, grazie per averci scritto! Hai provato a contattare l'assistenza a servizioclienti@mycicero.it o allo 0282900734 descrivendo queste migliorie?